Privacy questions
- What information does OpenCandy collect from users running OpenCandy-powered installers?
- Why does OpenCandy collect information?
- What do you do with this information?
- Where do I find the privacy policy?
Q: What kind of information does OpenCandy collect from users running OpenCandy-powered installers?
A: We collect the following NON-personally identifiable information for aggregate statistical purposes:
- A. Operating system version and language, country location and timezone of the computer running the installer, and the language of the developer’s software installer
- B. That the developer’s installer was initiated, and whether it was completed or canceled
- C. Whether a third-party recommendation was made and if so, whether it was accepted or declined
- D. If a third-party recommendation was accepted, whether the recommended software’s installer has been downloaded and the installer initiated
- E. That the recommended third-party installer was initiated, and whether it was completed or canceled.
For more information about what “personally identifiable information” or “PII” is, see this Wikipedia article: http://en.wikipedia.org/wiki/Personally_identifiable_information
For details about information collection, please read our Privacy Matters page.
Q: Why does OpenCandy collect information?
A: In order for our recommendation engine to operate and to help our partners measure the performance of their installers and recommendations. Our goal is to help our partners improve their software and user experience.
Q: What do you do with this information?
A: We use this non-personally identifiable information in the aggregate to understand how our network and its participants are performing. We also provide this information to the software developers of the application you’re installing. Software advertisers are provided with anonymous statistics about how recommendations of their software are performing.
Example:
Joe, a software developer who participates in the OpenCandy Software Network, receives anonymous, aggregate statistics about how many computers, running Windows *XP, Vista, 7*, with an operating system language of *insert language*, in *insert country* installed his File Recovery Utility software.
Joe also receives information about how his recommendations are performing. So if Joe sees that no one accepts a recommendation for Jane’s File Deletion Utility, it’s obviously not something of value to his users, therefore Joe will probably decide it’s something he doesn’t want to recommend anymore.
Jane, a software advertiser in the OpenCandy Software Network, receives anonymous, aggregate statistics about the performance of recommendations of her software. So Jane can learn how many times her Secure File Deletion Utility was recommended, downloaded, or installed.
Q: Where do I find the privacy policy?
A: For more detailed information on how we manage data, please review our Privacy Policy.
If your question wasn’t answered here or you have suggestions on how we can do things even better, please let us know.
** Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
