Ignite FAQs

Table of Contents

  1. What does Ignite do?
  2. What does Ignite install?
  3. How do I install Ignite?
  4. How do I uninstall Ignite?
  5. I don’t have JAVA installed, is it required?
  6. I don’t have .NET installed, is it required?
  7. I never installed Ignite, how am I able to use Ignite powered downloads?
  8. Why did Ignite refresh my browser pages when I installed it? (Chrome only)
  9. What information does Ignite send to OpenCandy?
  10. When does Ignite get used?
  11. What technologies are used to make Ignite?
  12. What are the system requirements for Ignite?
  13. Why are my downloads not working faster with Ignite?
  14. How big is the Ignite software package?
  15. Does Ignite update itself?
  16. Where are the Ignite powered downloads stored?

What does Ignite do?

Ignite is a small helper application which securely downloads and launches a software installer.

What does Ignite install?

Ignite installs an application and browser plug-ins.

How do I install Ignite?

Each installation method is a little different depending on how your computer is configured and which browser you are using. It is possible that without .NET or Java installed you have to download and run an installer the old fashioned way. Not the best experience and is expected to affect less than 15% of all users.

How do I uninstall Ignite?

Simply navigate to Add/Remove Programs (Win XP) or Programs and Features (Win Vista/7) Control Panel

I don’t have JAVA installed, is it required?

No, Ignite does not require Java to operate, but if you have Java 1.6 and higher installed it will help Ignite get installed during it’s first run.

I don’t have .NET installed, is it required?

No, just like Java, Ignite does not require .NET to operate, but if you have .NET 2.0 and higher installed it will help Ignite get installed during it’s first run.

I never installed Ignite, how am I able to use Ignite powered downloads?

Ignite is also installed with the Pokki platform, so if you have Pokki installed, you will be able to download and install applications without installing Ignite from this website.

Why did Ignite refresh my browser pages when I installed it? (Chrome only)

Unfortunately Chrome refreshes all of your open tabs/windows when the NPAPI browser plug-in is installed. Don’t ask us, go tell it to the Google.

What information does Ignite send to OpenCandy?

Ignite aggregates basic usage statistics. There are three main events which it will send, installation, download success, and download fail. The only data that we collect that is not about Ignite is the version of the Windows Operating System, in other words, what kind of computer are you using and if it was installed using .NET or JAVA or neither. We need this information to ensure that any defects can be appropriately addressed and make sure that if you are downloading 64bit Windows 7 software, that the installer is going to be correct for your OS.

When does Ignite get used?

On this website, and websites by some of our publishers, you will be able to streamline the installation of software. It just fires off the download, verifies the file is correct, and then runs the file.

What technologies are used to make Ignite?

Oh, quite a variety. .NET, Java, NPAPI, C++, and some open source modules as well. Factoid for you, due to the combination of technologies used, our prototype was called Mutt. woof!

What are the system requirements for Ignite?

Windows XP, Vista, 7

Why are my downloads not working faster with Ignite?

Ignite does not actually speed up downloads, it simply works to launch an installer application when a download completes. So if you have a slow internet connect, it could take a while.

How big is the Ignite software package?

Ignite is very small. All told it is it about 1.5MB after installation. The typical metainstaller download is about 700kb

Does Ignite update itself?

Yes, Ignite checks for a newer version and may update itself. These revisions are intended for incremental improvements.

Where are the Ignite powered downloads stored?

We try to store them in your “Downloads” folder, if you do not find them there, you can find the folder by looking in the Start Menu/All Programs/Ignite directory and click on the shortcut.

Other questions?

If your question wasn’t answered here or you have suggestions on how we can do things even better, please let us know.

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